all vehicles · every Fusion year · method

Ford Fusion 2010

Safety complaints filed by owners in the first three years, per 1,000 sold.

2.79 per 1,000

4.3 times this nameplate’s own median · from 558 complaints filed in the first three years, of 5637 ever. 95% lower bound 2.56.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.16	23
2009	0.20	33
2010	2.79	558
2011	2.38	557
2012	1.72	421
2013	1.04	278
2014	0.65	195
2015	0.46	139
2016	0.89	252
2017	0.80	190
2018	0.22	42
2019	0.31	52
2020	0.28	39

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Steering 1800 complaints

power	1620	90%
power steering	1568	87%
fault	428	24%
service power	326	18%
assist fault	301	17%
advancetrac	178	10%

Power Train 942 complaints

throttle	454	48%
wrench	401	42%
body	381	40%
throttle body	367	39%
wrench light	256	27%
turned off	168	18%

Vehicle Speed Control 838 complaints

throttle	607	72%
body	532	63%
throttle body	522	62%
wrench	288	34%
restarted	188	22%
wrench light	173	21%

When it breaks

10% of reported failures happened before 30,000 miles (median 74,000 miles, from 4392 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

11 investigations covering this model year, 4 of which list a recall campaign. Owners had filed 2095 complaints about this component over roughly 75 months before an investigation opened.

Fleet Vehicle Recall Completion Audit

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10267371 · 10270140 · 10273260 · 10281453 · 10284037 · 10285614

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.