Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Engine 301 complaints
truck
150
50%
emergency
78
26%
emergency brake
64
21%
parking brake
34
11%
engaged
32
11%
automatically
28
9%
Electrical System 281 complaints
truck
128
46%
parking brake
28
10%
emergency brake
27
10%
yet exceeded
25
9%
experienced parts
23
8%
etorque
20
7%
Power Train 267 complaints
ring
29
11%
snap ring
28
10%
snap
28
10%
aisin
22
8%
etorque
19
7%
aisin transmission
18
7%
When it breaks
55% of reported failures happened before 30,000 miles (median 23,700 miles, from 147 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
4 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 230 complaints about this component over roughly 45 months before an investigation opened.
High pressure fuel pump failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.