Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Steering 633 complaints
truck
197
31%
electronic power
57
9%
eps
53
8%
service power
47
7%
notification campaign
44
7%
recall repair
43
7%
Engine 395 complaints
truck
152
39%
dodge
98
25%
manifold
47
12%
diesel
41
10%
fca
29
7%
ecodiesel
28
7%
Electrical System 313 complaints
truck
116
37%
dodge
62
20%
module
49
16%
abs
35
11%
cruise
29
9%
cruise control
26
8%
When it breaks
30% of reported failures happened before 30,000 miles (median 55,000 miles, from 1353 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
7 investigations covering this model year, 3 of which list a recall campaign. Owners had filed 88 complaints about this component over roughly 21 months before an investigation opened.
High pressure fuel pump failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.