Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Steering 384 complaints
truck
116
30%
dodge
67
17%
chrysler
48
13%
electric power
46
12%
service power
36
9%
eps
32
8%
Engine 365 complaints
ecodiesel
45
12%
fca
45
12%
diesel
41
11%
emissions
36
10%
chrysler dodge
31
9%
dodge jeep
28
8%
Service Brakes 327 complaints
module
212
64%
abs module
148
45%
module failed
46
14%
abs control
43
13%
back order
35
11%
backorder
31
10%
When it breaks
34% of reported failures happened before 30,000 miles (median 47,000 miles, from 981 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
6 investigations covering this model year, 2 of which list a recall campaign.
High pressure fuel pump failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.