Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Unknown Or Other 139 complaints
forward
15
11%
sunroof
15
11%
freeway
13
10%
street
12
9%
Power Train 123 complaints
cvt
37
30%
cvt transmission
20
17%
action
11
9%
class action
10
8%
class
10
8%
Service Brakes 114 complaints
automatic
19
17%
emergency braking
17
15%
automatic emergency
14
13%
When it breaks
52% of reported failures happened before 30,000 miles (median 28,000 miles, from 299 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign. Owners had filed 75 complaints about this component over roughly 20 months before an investigation opened.
False Automatic Emergency Braking
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.