Ford Edge 2016

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.00 per 1,000

2.1 times this nameplate’s own median · from 130 complaints filed in the first three years, of 923 ever. 95% lower bound 0.83.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 331 complaints

coolant	235	71%
intrusion	75	23%
coolant intrusion	72	22%
coolant leaking	64	19%
ecoboost	55	17%
white smoke	42	13%

Service Brakes 157 complaints

brakes service	35	20%
brake hose	28	16%
confirmed part	19	11%
part yet	14	8%
back prevention	13	8%
prevention	13	8%

Steering 102 complaints

adaptive	62	61%
adaptive steering	59	58%
fault	55	54%
steering fault	48	47%
required	29	29%
service required	27	27%

When it breaks

27% of reported failures happened before 30,000 miles (median 60,000 miles, from 489 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

3 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 313 complaints about this component over roughly 81 months before an investigation opened.

Loss of Motive Power

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10872256 · 10877001 · 10882512 · 10889205 · 10891746 · 10894912

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.