Ford Edge 2012

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.45 per 1,000

3.1 times this nameplate’s own median · from 181 complaints filed in the first three years, of 1133 ever. 95% lower bound 1.24.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 461 complaints

door	409	89%
ajar	348	75%
door ajar	333	72%
closed	190	41%
door closed	107	23%
ajar warning	91	20%

Service Brakes 273 complaints

booster	152	55%
brake booster	127	46%
master cylinder	57	21%
way floor	31	11%
booster replaced	28	10%
soft	27	10%

Unknown Or Other 177 complaints

ajar	120	68%
door ajar	115	65%
lights stay	28	16%
dome	28	16%
ajar light	27	15%
ajar warning	18	10%

When it breaks

13% of reported failures happened before 30,000 miles (median 51,000 miles, from 874 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 0 of which list a recall campaign. Owners had filed 12 complaints about this component over roughly 7 months before an investigation opened.

Door Ajar Warning Light Always On

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10439143 · 10450898 · 10451866 · 10455726 · 10461990 · 10464784

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.