all vehicles · every Journey year · method

Dodge Journey 2015

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.30 per 1,000

1.6 times this nameplate’s own median · from 131 complaints filed in the first three years, of 552 ever. 95% lower bound 1.08.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2009	6.76	341
2010	2.79	143
2011	0.81	42
2012	0.89	60
2013	0.81	66
2014	1.66	147
2015	1.30	131
2016	0.75	81
2017	0.76	75
2018	0.81	74
2019	0.18	15
2020	0.09	5

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 135 complaints

amount recall	25	19%
exceeded reasonable	25	19%
reasonable amount	25	19%
exceeded	25	19%
cooling however	22	17%
however part	21	16%

Electrical System 118 complaints

abs	20	17%
traction	12	10%

Service Brakes 105 complaints

stability	36	34%
stability control	34	32%
electronic stability	32	30%
control service	30	28%
campaign electronic	23	22%
parts distribution	14	14%

When it breaks

27% of reported failures happened before 30,000 miles (median 57,000 miles, from 325 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

3 investigations covering this model year, 0 of which list a recall campaign.

Vehicle entrapment

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10662457 · 10713903 · 10716263 · 10721321 · 10730254 · 10745261

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.