YearsTell

all vehicles · every Journey year · method

Dodge Journey 2012

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.89 per 1,000

1.1 times this nameplate’s own median · from 60 complaints filed in the first three years, of 376 ever. 95% lower bound 0.67.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model yearPer 1,000Complaints
20096.76341
20102.79143
20110.8142
20120.8960
20130.8166
20141.66147
20151.30131
20160.7581
20170.7675
20180.8174
20190.1815
20200.095

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 116 complaints

shop1513%
everything1110%
heat109%

Service Brakes 106 complaints

stability control2322%
stability2322%
electronic stability2221%
campaign electronic1817%
control service1817%

Engine 97 complaints

exceeded reasonable1112%
cooling however1011%
unavailable exceeded1011%
however part1011%

When it breaks

24% of reported failures happened before 30,000 miles (median 78,000 miles, from 269 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

2 investigations covering this model year, 0 of which list a recall campaign.

Vehicle entrapment

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10458099 · 10458498 · 10462997 · 10464809 · 10465778 · 10468447

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.