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2011 Cadillac SRX

For every car sold, owners filed about as many complaints about the 2011 SRX as about the typical SRX year. Among the 4 SRX years with enough complaints to compare, owners filed the fewest about this one, the 2011 (0.50 per 1,000 sold) and the most about the 2013 (0.81).

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.50 per 1,000

1.0 times this nameplate’s own median

Counted from 27 complaints filed in the first three years, of 447 ever. 95% lower bound 0.31.

Every SRX model yearComplaints per 1,000 sold, first three years
This yearOther yearsToo few complaints to rankTypical year, 0.50

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.

Model yearPer 1,000Complaints
20080.9315
20090.336
20100.8041
20110.5027
20120.5934
20130.8146
20140.3419
20150.2918
20160.4018

Issues owners of the 2011 SRX report

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Exterior Lighting 198 complaints

dim6533%
moisture5528%
headlights are4020%
condensation3317%
are dim2814%
headlight assembly2312%

Suspension 63 complaints

suspension however2032%
service rear1016%

When it breaks

17% of reported failures happened before 30,000 miles (median 76,000 miles, from 289 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 1 of which list a recall campaign.

Rear Toe Link Adjuster Separation

Questions buyers ask about the 2011 Cadillac SRX

Is 2011 a good year or a bad year for the SRX?

For every car sold, owners filed about as many complaints about the 2011 SRX as about the typical SRX year. Among the 4 SRX years with enough complaints to compare, owners filed the fewest about this one, the 2011 (0.50 per 1,000 sold) and the most about the 2013 (0.81). The typical year is the median across its model years.

What problems does the 2011 SRX have?

The parts owners named most often in complaints filed to date: Exterior Lighting (198), Suspension (63), Electrical System (40). The phrases they used are listed above.

Is the 2011 SRX reliable?

Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other SRX years: for every car sold, owners filed about as many complaints about the 2011 SRX as about the typical SRX year.

Which SRX year has the fewest complaints?

Among years with enough complaints to compare, the 2011, at 0.50 per 1,000 sold. Every SRX year, ranked.

What the used-car guides say

No guide we read covers the SRX.

Check this yourself

Example records behind this page, each on NHTSA’s own site:

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is checked by hand against its source table, not against an outside figure.