Too few owners filed complaints about the 2017 MKZ in its first three years to say whether it is a better or a worse year than the others.
Safety complaints filed by owners in the first three years, per 1,000 sold.
too few complaints to rank against its other years
Counted from 16 complaints filed in the first three years, of 160 ever. 95% lower bound 0.28.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.17 | 5 | |
| 2009 | 0.11 | 3 | |
| 2010 | 0.40 | 9 | |
| 2011 | 0.16 | 4 | |
| 2012 | 0.36 | 10 | |
| 2013 | 0.89 | 27 | |
| 2014 | 0.54 | 18 | |
| 2015 | 0.46 | 15 | |
| 2016 | 0.42 | 13 | |
| 2017 | 0.55 | 16 | |
| 2018 | 0.30 | 7 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| coolant leaking | 16 | 20% | |
| long block | 10 | 12% | |
| ecoboost engine | 10 | 12% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
Front Brake Jounce Hose Failures
Too few owners filed complaints about the 2017 MKZ in its first three years to say whether it is a better or a worse year than the others. The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Engine (80), Power Train (28), Service Brakes (18). The phrases they used are listed above.
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other MKZ years: too few owners filed complaints about the 2017 MKZ in its first three years to say whether it is a better or a worse year than the others.
No guide we read covers the MKZ.
Example records behind this page, each on NHTSA’s own site: