Too few owners filed complaints about the 2014 MKZ in its first three years to say whether it is a better or a worse year than the others.
Safety complaints filed by owners in the first three years, per 1,000 sold.
too few complaints to rank against its other years
Counted from 18 complaints filed in the first three years, of 125 ever. 95% lower bound 0.29. Not counted: 1 complaint that reported only that a recall repair was unavailable, not a failure.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.17 | 5 | |
| 2009 | 0.11 | 3 | |
| 2010 | 0.40 | 9 | |
| 2011 | 0.16 | 4 | |
| 2012 | 0.36 | 10 | |
| 2013 | 0.89 | 27 | |
| 2014 | 0.54 | 18 | |
| 2015 | 0.46 | 15 | |
| 2016 | 0.42 | 13 | |
| 2017 | 0.55 | 16 | |
| 2018 | 0.30 | 7 |
No phrase appears often enough in these complaints to describe them reliably.
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
The VIN an owner files names the engine, which places 120 of this year’s 125 complaints. Sales by engine are not published, so these are not rates and say nothing about which engine drew more complaints. What can be compared is what each engine’s owners reported.
| Engine | Complaints | About the engine or fuel system | Of those, before 30,000 miles |
|---|---|---|---|
| 2.0 L 4-cylinder | 55 | 22% | too few mileages |
| 2.0 L 4-cylinder hybrid | 33 | 3% | too few mileages |
| 3.7 L 6-cylinder | 32 | 12% | too few mileages |
Engines as NHTSA’s VIN decoder (vPIC) reads them from the first eleven characters of each VIN. “Turbo” is shown only where every VIN records one; the decoder leaves it blank on many turbo engines. 5 complaints are not in the table: no usable VIN, an engine vPIC could not decode, or an engine with fewer than 25 complaints.
Desiccated Air Bag Inflator Rupture
Too few owners filed complaints about the 2014 MKZ in its first three years to say whether it is a better or a worse year than the others. The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Steering (27), Service Brakes (22), Electrical System (19).
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other MKZ years: too few owners filed complaints about the 2014 MKZ in its first three years to say whether it is a better or a worse year than the others.
No guide we read covers the MKZ.
Example records behind this page, each on NHTSA’s own site: