YearsTellEspaƱol

2012 Jeep Liberty

For every car sold, owners filed more complaints about the 2012 Liberty than about the typical Liberty year: 1.9 times as many. Among the 4 Liberty years with enough complaints to compare, owners filed the fewest about the 2011 (0.43 per 1,000 sold) and the most about this one, the 2012 (1.20).

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.20 per 1,000

1.9 times this nameplate’s own median

Counted from 85 complaints filed in the first three years, of 386 ever. 95% lower bound 0.94. Not counted: 4 complaints that reported only that a recall repair was unavailable, not a failure.

Every Liberty model yearComplaints per 1,000 sold, first three years
This yearOther yearsToo few complaints to rankTypical year, 0.64

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.

Model yearPer 1,000Complaints
20080.8456
20090.2413
20100.6430
20110.4325
20121.2085

Issues owners of the 2012 Liberty report

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Air Bags 169 complaints

module6237%
orc2615%
occupant restraint2615%
orc module2213%
control module1911%
restraint control1811%

Electrical System 118 complaints

tipm1614%
bags electrical1210%
restraint119%
occupant restraint108%
occupant108%
gate108%

When it breaks

21% of reported failures happened before 30,000 miles (median 50,000 miles, from 313 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

6 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 193 complaints about this component over roughly 98 months before an investigation opened.

Totally Integrated Power Module Failure

Questions buyers ask about the 2012 Jeep Liberty

Is 2012 a good year or a bad year for the Liberty?

For every car sold, owners filed more complaints about the 2012 Liberty than about the typical Liberty year: 1.9 times as many. Among the 4 Liberty years with enough complaints to compare, owners filed the fewest about the 2011 (0.43 per 1,000 sold) and the most about this one, the 2012 (1.20). The typical year is the median across its model years.

What problems does the 2012 Liberty have?

The parts owners named most often in complaints filed to date: Air Bags (169), Electrical System (118), Engine (44). The phrases they used are listed above.

Is the 2012 Liberty reliable?

Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Liberty years: for every car sold, owners filed more complaints about the 2012 Liberty than about the typical Liberty year: 1.9 times as many.

Which Liberty year has the fewest complaints?

Among years with enough complaints to compare, the 2011, at 0.43 per 1,000 sold. Every Liberty year, ranked.

What the used-car guides say

No guide we read covers the Liberty.

Check this yourself

Example records behind this page, each on NHTSA’s own site:

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is taken year by year from published US sales figures, each one quoted from a named source.