For every car sold, owners filed fewer complaints about the 2020 Compass than about the typical Compass year. Among the 11 Compass years with enough complaints to compare, owners filed the fewest about the 2021 (0.32 per 1,000 sold) and the most about the 2018 (2.46).
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median
Counted from 44 complaints filed in the first three years, of 144 ever. 95% lower bound 0.25.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.12 | 3 | |
| 2009 | 0.32 | 6 | |
| 2010 | 0.65 | 9 | |
| 2011 | 0.59 | 28 | |
| 2012 | 0.77 | 34 | |
| 2013 | 0.32 | 15 | |
| 2014 | 1.10 | 63 | |
| 2015 | 0.25 | 16 | |
| 2016 | 0.65 | 52 | |
| 2017 | 1.21 | 96 | |
| 2018 | 2.46 | 421 | |
| 2019 | 0.58 | 92 | |
| 2020 | 0.35 | 44 | |
| 2021 | 0.32 | 29 | |
| 2022 | 2.20 | 178 | |
| 2023 | 0.43 | 39 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| temperature | 24 | 30% | |
| coolant temperature | 21 | 27% | |
| temperature high | 14 | 18% | |
| high coolant | 10 | 13% |
| coolant | 34 | 51% | |
| temperature | 21 | 31% | |
| coolant temperature | 19 | 28% | |
| temperature high | 10 | 15% |
No clear early or late pattern.
False overheat leading to loss of motive power
For every car sold, owners filed fewer complaints about the 2020 Compass than about the typical Compass year. Among the 11 Compass years with enough complaints to compare, owners filed the fewest about the 2021 (0.32 per 1,000 sold) and the most about the 2018 (2.46). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Engine (79), Electrical System (67), Power Train (29). The phrases they used are listed above.
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Compass years: for every car sold, owners filed fewer complaints about the 2020 Compass than about the typical Compass year.
Among years with enough complaints to compare, the 2021, at 0.32 per 1,000 sold. Every Compass year, ranked.
No guide we read covers the Compass.
Example records behind this page, each on NHTSA’s own site: