For every car sold, owners filed more complaints about the 2012 Compass than about the typical Compass year: 1.3 times as many. Among the 11 Compass years with enough complaints to compare, owners filed the fewest about the 2021 (0.32 per 1,000 sold) and the most about the 2018 (2.46).
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.3 times this nameplate’s own median
Counted from 34 complaints filed in the first three years, of 184 ever. 95% lower bound 0.51. Not counted: 3 complaints that reported only that a recall repair was unavailable, not a failure.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.12 | 3 | |
| 2009 | 0.32 | 6 | |
| 2010 | 0.65 | 9 | |
| 2011 | 0.59 | 28 | |
| 2012 | 0.77 | 34 | |
| 2013 | 0.32 | 15 | |
| 2014 | 1.10 | 63 | |
| 2015 | 0.25 | 16 | |
| 2016 | 0.65 | 52 | |
| 2017 | 1.21 | 96 | |
| 2018 | 2.46 | 421 | |
| 2019 | 0.58 | 92 | |
| 2020 | 0.35 | 44 | |
| 2021 | 0.32 | 29 | |
| 2022 | 2.20 | 178 | |
| 2023 | 0.43 | 39 |
No phrase appears often enough in these complaints to describe them reliably.
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
Desiccated Air Bag Inflator Rupture
For every car sold, owners filed more complaints about the 2012 Compass than about the typical Compass year: 1.3 times as many. Among the 11 Compass years with enough complaints to compare, owners filed the fewest about the 2021 (0.32 per 1,000 sold) and the most about the 2018 (2.46). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Engine (36), Fuel/Propulsion System (34), Air Bags (28).
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Compass years: for every car sold, owners filed more complaints about the 2012 Compass than about the typical Compass year: 1.3 times as many.
Among years with enough complaints to compare, the 2021, at 0.32 per 1,000 sold. Every Compass year, ranked.
No guide we read covers the Compass.
Example records behind this page, each on NHTSA’s own site: