Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 1004 complaints
service
325
32%
software
133
13%
chrysler
112
11%
shifts
104
10%
service transmission
91
9%
service shifter
90
9%
Engine 364 complaints
transmission
99
27%
gear
53
15%
shift
50
14%
chrysler
49
14%
gears
36
10%
shifting
32
9%
Electrical System 327 complaints
shifter
51
16%
service shifter
46
14%
system structure
35
11%
structure
35
11%
structure however
30
9%
parking brake
27
8%
When it breaks
52% of reported failures happened before 30,000 miles (median 27,500 miles, from 1236 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
4 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 74 complaints about this component over roughly 10 months before an investigation opened.
Desiccated Air Bag Inflator Rupture
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.