all vehicles · every Civic year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
2.1 times this nameplate’s own median · from 244 complaints filed in the first three years, of 1081 ever. 95% lower bound 0.61.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.72 | 246 | |
| 2009 | 0.46 | 139 | |
| 2010 | 0.33 | 86 | |
| 2011 | 0.23 | 56 | |
| 2012 | 0.55 | 148 | |
| 2013 | 0.32 | 103 | |
| 2014 | 0.28 | 92 | |
| 2015 | 0.23 | 77 | |
| 2016 | 0.69 | 244 | |
| 2017 | 0.36 | 136 | |
| 2018 | 0.30 | 107 | |
| 2019 | 0.28 | 91 | |
| 2020 | 0.24 | 70 | |
| 2021 | 0.16 | 41 | |
| 2022 | 4.39 | 874 | |
| 2023 | 1.81 | 303 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| sticky | 123 | 28% | |
| sticks | 112 | 25% | |
| sticking | 82 | 18% | |
| adjustments | 75 | 17% | |
| stick | 56 | 13% | |
| minor | 54 | 12% |
| compressor | 80 | 32% | |
| condenser | 59 | 23% | |
| blowing | 49 | 19% | |
| hot air | 37 | 15% | |
| evaporator | 33 | 13% | |
| blowing hot | 23 | 9% |
| error | 15 | 13% | |
| brake system | 12 | 10% | |
| assist | 11 | 10% | |
| parking brake | 10 | 9% | |
| stationary | 10 | 9% |
No clear early or late pattern.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10809523 · 10816192 · 10818856 · 10823637 · 10824361 · 10824873