all vehicles · every Acadia year · method

GMC Acadia 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.54 per 1,000

1.2 times this nameplate’s own median · from 51 complaints filed in the first three years, of 386 ever. 95% lower bound 0.39.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	1.14	76
2009	0.45	27
2010	0.51	31
2011	0.34	25
2012	0.46	36
2013	0.14	12
2014	0.86	75
2015	0.26	23
2016	0.17	16
2017	2.29	229
2018	1.54	154
2019	0.54	51
2020	0.33	28
2021	0.79	52
2022	0.37	21
2023	0.47	28

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Power Train 154 complaints

park	131	85%
shift park	121	78%
park message	39	25%
message shift	17	11%
recognize	16	11%
park displayed	15	10%

Unknown Or Other 120 complaints

shift park	77	64%
park message	14	12%

Electrical System 105 complaints

shift	63	60%
shift park	61	58%
steering assist	15	15%
assist reduced	12	12%
park message	12	12%

When it breaks

37% of reported failures happened before 30,000 miles (median 40,000 miles, from 83 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11165383 · 11186980 · 11194450 · 11195737 · 11243683 · 11255290

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.