all vehicles · every Acadia year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 23 complaints filed in the first three years, of 242 ever. 95% lower bound 0.15.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 1.14 | 76 | |
| 2009 | 0.45 | 27 | |
| 2010 | 0.51 | 31 | |
| 2011 | 0.34 | 25 | |
| 2012 | 0.46 | 36 | |
| 2013 | 0.14 | 12 | |
| 2014 | 0.86 | 75 | |
| 2015 | 0.26 | 23 | |
| 2016 | 0.17 | 16 | |
| 2017 | 2.29 | 229 | |
| 2018 | 1.54 | 154 | |
| 2019 | 0.54 | 51 | |
| 2020 | 0.33 | 28 | |
| 2021 | 0.79 | 52 | |
| 2022 | 0.37 | 21 | |
| 2023 | 0.47 | 28 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| yet | 58 | 53% | |
| part recall | 57 | 52% | |
| however part | 56 | 51% | |
| repair made | 55 | 50% | |
| repair yet | 53 | 48% | |
| yet exceeded | 49 | 45% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10717426 · 10723577 · 10724704 · 10734220 · 10745006 · 10759537