For every car sold, owners filed more complaints about the 2023 Transit than about the typical Transit year: 1.3 times as many. Among the 4 Transit years with enough complaints to compare, owners filed the fewest about the 2017 (0.24 per 1,000 sold) and the most about the 2015 (0.33).
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.3 times this nameplate’s own median
Counted from 35 complaints filed in the first three years, of 60 ever. 95% lower bound 0.20. Not counted: 10 complaints that reported only that a recall repair was unavailable, not a failure.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2015 | 0.33 | 39 | |
| 2016 | 0.26 | 34 | |
| 2017 | 0.24 | 32 | |
| 2018 | 0.12 | 16 | |
| 2019 | 0.09 | 13 | |
| 2020 | 0.15 | 22 | |
| 2022 | 0.19 | 19 | |
| 2023 | 0.31 | 35 |
No phrase appears often enough in these complaints to describe them reliably.
Too few complaints record mileage for this model year to show a pattern. NHTSA largely stopped capturing mileage after 2021.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
For every car sold, owners filed more complaints about the 2023 Transit than about the typical Transit year: 1.3 times as many. Among the 4 Transit years with enough complaints to compare, owners filed the fewest about the 2017 (0.24 per 1,000 sold) and the most about the 2015 (0.33). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Electrical System (14), Power Train (14), Back Over Prevention (9).
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Transit years: for every car sold, owners filed more complaints about the 2023 Transit than about the typical Transit year: 1.3 times as many.
Among years with enough complaints to compare, the 2017, at 0.24 per 1,000 sold. Every Transit year, ranked.
Of the 2 guides that rate the 2023 Transit, none list it among the years to avoid and 1 among the best. The complaint records here put it above the typical Transit year, counted per car sold.
| Guide | Its verdict on 2023 | Based on |
|---|---|---|
| REREVcomplaint and recall records, and owner forums | Best | complaint and recall records, and owner forums |
| MotorBiscuitthe editors, citing CarComplaints.com | Not singled out | the editors, citing CarComplaints.com |
Read on 2026-11-14. Each verdict is the guide’s own: we record only the years it names, and link to it. A guide that counts complaints without dividing by sales can flag a year simply because more of it were sold.
Example records behind this page, each on NHTSA’s own site: