Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Back Over Prevention 143 complaints
upside down
34
23%
upside
34
23%
structure
32
22%
structure however
27
18%
prevention structure
26
18%
numbers back
23
16%
Structure 58 complaints
back prevention
29
49%
prevention
29
49%
prevention structure
23
39%
numbers back
21
36%
camera displayed
11
19%
view camera
10
18%
Unknown Or Other 52 complaints
camera
40
76%
image
13
25%
view camera
12
24%
rear view
12
24%
When it breaks
14% of reported failures happened before 30,000 miles (median 50,000 miles, from 110 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 24 complaints about this component over roughly 17 months before an investigation opened.
Rear-view Camera Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.