Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 501 complaints
assist
40
8%
collision
40
8%
hotline
38
8%
referred
38
8%
tsb
37
7%
pre
33
7%
Unknown Or Other 208 complaints
shade
23
11%
blue
23
11%
rear view
19
9%
panoramic
17
8%
mirror
17
8%
sunshade
14
7%
Electrical System 187 complaints
camera
44
24%
assist
36
19%
collision
33
18%
blue
22
12%
pre collision
19
10%
pre
19
10%
When it breaks
53% of reported failures happened before 30,000 miles (median 23,500 miles, from 413 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
4 investigations covering this model year, 3 of which list a recall campaign. Owners had filed 177 complaints about this component over roughly 40 months before an investigation opened.
Underbody shields detachment
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.