YearsTell

all vehicles · every Explorer year · method

Ford Explorer 2020

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.64 per 1,000

1.8 times this nameplate’s own median · from 339 complaints filed in the first three years, of 1240 ever. 95% lower bound 1.47.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model yearPer 1,000Complaints
20080.2620
20090.117
20100.8146
20111.92259
20120.92138
20131.30231
20141.14229
20151.93443
20162.70672
20171.56405
20180.45119
20190.1841
20201.64339
20210.70156
20220.60129
20230.3977

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Power Train 501 complaints

assist408%
collision408%
hotline388%
referred388%
tsb377%
pre337%

Unknown Or Other 208 complaints

shade2311%
blue2311%
rear view199%
panoramic178%
mirror178%
sunshade147%

Electrical System 187 complaints

camera4424%
assist3619%
collision3318%
blue2212%
pre collision1910%
pre1910%

When it breaks

53% of reported failures happened before 30,000 miles (median 23,500 miles, from 413 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

4 investigations covering this model year, 3 of which list a recall campaign. Owners had filed 177 complaints about this component over roughly 40 months before an investigation opened.

Underbody shields detachment

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11279622 · 11282678 · 11287721 · 11288246 · 11288974 · 11288976

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.