all vehicles · every Explorer year · method

Ford Explorer 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.18 per 1,000

better than this nameplate’s own median · from 41 complaints filed in the first three years, of 299 ever. 95% lower bound 0.13.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.26	20
2009	0.11	7
2010	0.81	46
2011	1.92	259
2012	0.92	138
2013	1.30	231
2014	1.14	229
2015	1.93	443
2016	2.70	672
2017	1.56	405
2018	0.45	119
2019	0.18	41
2020	1.64	339
2021	0.70	156
2022	0.60	129
2023	0.39	77

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Structure 150 complaints

campaign structure	95	62%
structure however	83	55%
notification campaign	79	52%
part recall	73	48%
however part	72	47%
repair made	65	43%

When it breaks

26% of reported failures happened before 30,000 miles (median 54,000 miles, from 117 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 1 of which list a recall campaign.

Windshield trim molding Item detachment

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11193405 · 11208940 · 11218291 · 11222300 · 11233031 · 11240611

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.