Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 64 complaints
downshifted
19
30%
frame
15
24%
lead frame
13
21%
lead
13
21%
downshift
12
19%
speedometer
11
18%
When it breaks
16% of reported failures happened before 30,000 miles (median 82,000 miles, from 85 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
1 investigation covering this model year, 1 of which list a recall campaign. Owners had filed 39 complaints about this component over roughly 50 months before an investigation opened.
Unexpected Transmission Downshift
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.