Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Structure 775 complaints
door
730
93%
welds
270
35%
spot welds
169
22%
door check
151
19%
check arm
147
19%
door hinge
102
13%
Unknown Or Other 372 complaints
welds
61
16%
arm
60
16%
popping
58
16%
door check
37
10%
check arm
35
10%
spot welds
35
10%
Power Train 271 complaints
awd
80
29%
module
80
29%
awd module
50
18%
collision
44
16%
pre
27
10%
pre collision
26
10%
When it breaks
33% of reported failures happened before 30,000 miles (median 42,000 miles, from 455 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
3 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 128 complaints about this component over roughly 26 months before an investigation opened.
Failed Door Check Arm Attachment Point
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.