all vehicles · every Escape year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 71 complaints filed in the first three years, of 589 ever. 95% lower bound 0.21.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 1.44 | 226 | |
| 2009 | 0.55 | 90 | |
| 2010 | 0.92 | 167 | |
| 2011 | 2.03 | 451 | |
| 2012 | 0.48 | 123 | |
| 2013 | 1.40 | 389 | |
| 2014 | 0.64 | 192 | |
| 2015 | 0.34 | 104 | |
| 2016 | 0.46 | 141 | |
| 2017 | 0.72 | 221 | |
| 2018 | 0.38 | 110 | |
| 2019 | 0.28 | 71 | |
| 2020 | 0.93 | 196 | |
| 2021 | 1.17 | 189 | |
| 2022 | 1.43 | 202 | |
| 2023 | 0.62 | 86 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| coolant | 209 | 66% | |
| intrusion | 96 | 30% | |
| coolant intrusion | 91 | 29% | |
| coolant leaking | 42 | 13% | |
| intrusion cylinder | 23 | 7% | |
| intrusion engine | 22 | 7% |
| coolant | 22 | 17% | |
| hotline | 13 | 10% | |
| referred | 13 | 10% | |
| intrusion | 12 | 10% | |
| block | 12 | 10% | |
| coolant intrusion | 11 | 9% |
| mileage | 88 | 92% | |
| coolant | 85 | 89% | |
| coolant intrusion | 53 | 56% | |
| intrusion | 53 | 56% | |
| diagnosed coolant | 34 | 36% | |
| intrusion engine | 29 | 31% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
11184932 · 11194073 · 11203056 · 11206220 · 11206365 · 11209894