Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 58 complaints
door
36
62%
sliding
34
58%
sliding door
29
50%
van
12
21%
side sliding
11
19%
door lock
11
19%
Unknown Or Other 51 complaints
sliding
20
39%
sliding door
17
34%
van
12
24%
When it breaks
26% of reported failures happened before 30,000 miles (median 50,452 miles, from 70 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
1 investigation covering this model year, 0 of which list a recall campaign.
Active Head Rest Inadvertent Deployment
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.