Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 165 complaints
charging
53
32%
charging system
45
27%
service charging
42
26%
shoulder
29
18%
propulsion
19
12%
propulsion system
13
8%
Engine 146 complaints
charging
45
31%
charging system
38
26%
service charging
35
24%
van
27
19%
stop safely
16
11%
lanes
15
10%
Power Train 122 complaints
charging
38
31%
charging system
34
28%
service charging
31
26%
stop safely
15
13%
safely shut
12
10%
off soon
12
10%
When it breaks
37% of reported failures happened before 30,000 miles (median 38,000 miles, from 46 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign.
Transmission fault leading to loss of motive power
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.