Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Engine 540 complaints
park
121
22%
head
110
20%
van
101
19%
gasket
91
17%
head gasket
86
16%
misfire
70
13%
Power Train 484 complaints
hard
112
23%
van
107
22%
happens
66
14%
feels
55
11%
jerks
47
10%
rear ended
43
9%
Electrical System 424 complaints
park
111
26%
van
69
16%
shift
57
14%
put park
38
9%
sliding
36
9%
shifter
31
7%
When it breaks
55% of reported failures happened before 30,000 miles (median 25,000 miles, from 822 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
4 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 602 complaints about this component over roughly 80 months before an investigation opened.
Stall/Loss of Motive Power
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.