Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Unknown Or Other 142 complaints
dash cracked
24
17%
dashboard cracked
19
14%
side airbag
17
12%
deploys
10
7%
side air
10
7%
Air Bags 118 complaints
cracked
42
36%
cracks
28
24%
dashboard cracked
14
12%
Structure 90 complaints
dashboard cracked
18
20%
above instrument
11
13%
dash cracked
11
13%
When it breaks
7% of reported failures happened before 30,000 miles (median 74,000 miles, from 203 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
3 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 16 complaints about this component over roughly 8 months before an investigation opened.
Rollover Side Curtain Air Bags
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.