YearsTell

all vehicles · every CC year · method

Volkswagen CC 2012

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.51 per 1,000

better than this nameplate’s own median · from 13 complaints filed in the first three years, of 230 ever. 95% lower bound 0.23.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model yearPer 1,000Complaints
20110.206
20120.5113
20131.0720
20142.4932
20150.746
20161.688

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Air Bags 86 complaints

recall notification1518%
clock spring1214%
clock1214%
spring1214%
horn1012%

Engine 64 complaints

timing2539%
chain1828%
timing chain1727%
epc1118%

Fuel/Propulsion System 58 complaints

module1831%
pump control1221%
control module1221%

When it breaks

14% of reported failures happened before 30,000 miles (median 68,000 miles, from 144 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

3 investigations covering this model year, 1 of which list a recall campaign.

Air Bag Clockspring Failure

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10405229 · 10441755 · 10454398 · 10462472 · 10466241 · 10483520

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.