Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Structure 123 complaints
subframe
41
33%
melting
33
27%
sticky
26
21%
dashboard melting
15
12%
shiny
11
9%
Suspension 76 complaints
subframe
39
51%
rear subframe
21
28%
front subframe
14
19%
cross member
10
14%
Air Bags 75 complaints
recall notification
16
22%
campaign numbers
11
15%
numbers
11
15%
bags air
10
14%
numbers air
10
14%
When it breaks
8% of reported failures happened before 30,000 miles (median 84,000 miles, from 250 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 10 complaints about this component over roughly 1 months before an investigation opened.
Door Latch Failures Due to Loose Screws
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.