all vehicles · every CX-9 year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 8 complaints filed in the first three years, of 53 ever. 95% lower bound 0.09.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.50 | 13 | |
| 2009 | 0.09 | 2 | |
| 2010 | 0.68 | 17 | |
| 2011 | 0.41 | 13 | |
| 2012 | 1.12 | 33 | |
| 2013 | 0.61 | 15 | |
| 2014 | 0.60 | 13 | |
| 2015 | 0.44 | 8 | |
| 2016 | 0.70 | 12 | |
| 2017 | 0.14 | 3 | |
| 2018 | 0.41 | 11 | |
| 2019 | 0.29 | 8 | |
| 2021 | 0.68 | 21 |
No phrase appears often enough in these complaints to describe them reliably.
Too few complaints record mileage for this model year to show a pattern. NHTSA largely stopped capturing mileage after 2021.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
11183976 · 11277372 · 11280204 · 11328732 · 11329069 · 11375991