For every car sold, owners filed more complaints about the 2009 RX than about the typical RX year: 1.4 times as many. Among the 7 RX years with enough complaints to compare, owners filed the fewest about this one, the 2009 (0.28 per 1,000 sold) and the most about the 2010 (0.87).
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.4 times this nameplate’s own median
Counted from 25 complaints filed in the first three years, of 129 ever. 95% lower bound 0.17.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.53 | 45 | |
| 2009 | 0.28 | 25 | |
| 2010 | 0.87 | 82 | |
| 2011 | 0.15 | 13 | |
| 2012 | 0.17 | 15 | |
| 2013 | 0.20 | 20 | |
| 2014 | 0.11 | 12 | |
| 2015 | 0.20 | 21 | |
| 2016 | 0.39 | 41 | |
| 2017 | 0.37 | 40 | |
| 2018 | 0.15 | 17 | |
| 2019 | 0.32 | 36 | |
| 2020 | 0.15 | 16 | |
| 2021 | 0.09 | 10 | |
| 2022 | 0.21 | 22 | |
| 2023 | 0.40 | 42 |
No phrase appears often enough in these complaints to describe them reliably.
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
For every car sold, owners filed more complaints about the 2009 RX than about the typical RX year: 1.4 times as many. Among the 7 RX years with enough complaints to compare, owners filed the fewest about this one, the 2009 (0.28 per 1,000 sold) and the most about the 2010 (0.87). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Steering (33), Engine (21), Structure (19).
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other RX years: for every car sold, owners filed more complaints about the 2009 RX than about the typical RX year: 1.4 times as many.
Among years with enough complaints to compare, the 2009, at 0.28 per 1,000 sold. Every RX year, ranked.
No guide we read covers the RX.
Example records behind this page, each on NHTSA’s own site: