For every car sold, owners filed more complaints about the 2022 Sorento than about the typical Sorento year: 1.4 times as many. Among the 14 Sorento years with enough complaints to compare, owners filed the fewest about the 2020 (0.33 per 1,000 sold) and the most about the 2011 (2.35).
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.4 times this nameplate’s own median
Counted from 125 complaints filed in the first three years, of 231 ever. 95% lower bound 1.23. Not counted: 7 complaints that reported only that a recall repair was unavailable, not a failure.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 1.08 | 32 | |
| 2009 | 0.59 | 16 | |
| 2011 | 2.35 | 281 | |
| 2012 | 0.93 | 116 | |
| 2013 | 1.27 | 143 | |
| 2014 | 0.74 | 77 | |
| 2015 | 0.58 | 63 | |
| 2016 | 1.11 | 128 | |
| 2017 | 1.12 | 120 | |
| 2018 | 0.47 | 49 | |
| 2019 | 0.81 | 83 | |
| 2020 | 0.33 | 28 | |
| 2021 | 1.66 | 130 | |
| 2022 | 1.49 | 125 | |
| 2023 | 1.28 | 112 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| accelerate | 12 | 20% | |
| pedal | 10 | 17% |
Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.
Pedestrian alert sounds
For every car sold, owners filed more complaints about the 2022 Sorento than about the typical Sorento year: 1.4 times as many. Among the 14 Sorento years with enough complaints to compare, owners filed the fewest about the 2020 (0.33 per 1,000 sold) and the most about the 2011 (2.35). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Power Train (80), Engine (60), Electrical System (42). The phrases they used are listed above.
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Sorento years: for every car sold, owners filed more complaints about the 2022 Sorento than about the typical Sorento year: 1.4 times as many.
Among years with enough complaints to compare, the 2020, at 0.33 per 1,000 sold. Every Sorento year, ranked.
No guide we read covers the Sorento.
Example records behind this page, each on NHTSA’s own site: