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2014 Infiniti Q50

For every car sold, owners filed 6.0 times as many complaints about the 2014 Q50 as about the typical Q50 year. Among the 2 Q50 years with enough complaints to compare, owners filed the fewest about the 2015 (0.82 per 1,000 sold) and the most about this one, the 2014 (2.55).

Safety complaints filed by owners in the first three years, per 1,000 sold.

2.55 per 1,000

6.0 times this nameplate’s own median

Counted from 94 complaints filed in the first three years, of 190 ever. 95% lower bound 2.03. Not counted: 5 complaints that reported only that a recall repair was unavailable, not a failure.

Every Q50 model yearComplaints per 1,000 sold, first three years
This yearOther yearsToo few complaints to rankTypical year, 0.42

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.

Model yearPer 1,000Complaints
20142.5594
20150.8233
20160.2310
20170.2611
20180.4216
20190.4012

Issues owners of the 2014 Q50 report

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Steering 86 complaints

adaptive1416%
adaptive steering1315%
chassis1315%
das1214%
chassis control1012%
control system1012%

When it breaks

68% of reported failures happened before 30,000 miles (median 7,600 miles, from 139 complaints that recorded one).

Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.

What NHTSA did

3 investigations covering this model year, 2 of which list a recall campaign.

Occupant Classification System Failure

Questions buyers ask about the 2014 Infiniti Q50

Is 2014 a good year or a bad year for the Q50?

For every car sold, owners filed 6.0 times as many complaints about the 2014 Q50 as about the typical Q50 year. Among the 2 Q50 years with enough complaints to compare, owners filed the fewest about the 2015 (0.82 per 1,000 sold) and the most about this one, the 2014 (2.55). The typical year is the median across its model years.

What problems does the 2014 Q50 have?

The parts owners named most often in complaints filed to date: Steering (86), Electrical System (47), Power Train (20). The phrases they used are listed above.

Is the 2014 Q50 reliable?

Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Q50 years: for every car sold, owners filed 6.0 times as many complaints about the 2014 Q50 as about the typical Q50 year.

Which Q50 year has the fewest complaints?

Among years with enough complaints to compare, the 2015, at 0.82 per 1,000 sold. Every Q50 year, ranked.

What the used-car guides say

No guide we read covers the Q50.

Check this yourself

Example records behind this page, each on NHTSA’s own site:

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is checked by hand against its source table, not against an outside figure.