Honda CR-V 2020

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.32 per 1,000

0.7 times this nameplate’s own median · from 115 complaints filed in the first three years, of 438 ever. 95% lower bound 0.26.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.31	62
2009	0.20	39
2010	0.28	56
2011	0.24	51
2012	0.39	98
2013	0.46	134
2014	0.78	248
2015	1.19	406
2016	0.39	136
2017	2.27	834
2018	1.84	697
2019	0.78	296
2020	0.32	115
2021	0.34	120
2022	0.54	162
2023	1.90	570

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Forward Collision Avoidance 89 complaints

automatic braking	20	18%
nothing front	10	9%

Engine 60 complaints

flashing	14	24%
crv	12	20%

Air Bags 51 complaints

part recall	22	43%
yet	21	41%
repair made	20	39%
parts distribution	18	36%
distribution disconnect	18	36%
distribution	18	36%

When it breaks

60% of reported failures happened before 30,000 miles (median 17,000 miles, from 106 complaints that recorded one).

Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.

What NHTSA did

4 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 84 complaints about this component over roughly 38 months before an investigation opened.

Inadvertent Automatic Emergency Braking

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11302121 · 11318102 · 11318160 · 11320712 · 11326329 · 11326898

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.