Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 366 complaints
clutch
103
28%
module
55
15%
control module
41
11%
tcm
39
11%
grinding
38
10%
transmission control
35
10%
Structure 125 complaints
door
119
94%
door latch
62
49%
door stay
12
10%
tied
11
9%
bounced
10
8%
Engine 108 complaints
transmission
51
47%
clutch
21
20%
shifting
13
12%
tcm
12
11%
When it breaks
24% of reported failures happened before 30,000 miles (median 56,000 miles, from 602 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
3 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 74 complaints about this component over roughly 8 months before an investigation opened.
Door Latch Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.