Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Steering 255 complaints
steering part
25
10%
part become
21
8%
experienced updated
20
8%
waiting list
18
7%
date part
17
7%
provide expected
16
6%
Power Train 243 complaints
campaign power
76
31%
pinion
74
30%
axle
58
24%
nut
53
22%
rear axle
51
21%
pinion nut
50
20%
Electrical System 113 complaints
tipm
23
20%
integrated
14
13%
integrated power
13
12%
power module
13
12%
hvac
11
10%
defrost
11
10%
When it breaks
18% of reported failures happened before 30,000 miles (median 65,000 miles, from 692 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
5 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 29 complaints about this component over roughly 19 months before an investigation opened.
Outer Tie Rod Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.