For every car sold, owners filed 5.7 times as many complaints about the 2012 Dart as about the typical Dart year. Among the 4 Dart years with enough complaints to compare, owners filed the fewest about the 2016 (0.91 per 1,000 sold) and the most about this one, the 2012 (6.96).
Safety complaints filed by owners in the first three years, per 1,000 sold.
5.7 times this nameplate’s own median
Counted from 176 complaints filed in the first three years, of 1,080 ever. 95% lower bound 5.93.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2012 | 6.96 | 176 | |
| 2013 | 0.00 | 0 | |
| 2014 | 1.16 | 97 | |
| 2015 | 1.21 | 104 | |
| 2016 | 0.91 | 60 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| cable | 57 | 13% | |
| service transmission | 43 | 9% | |
| chrysler jeep | 40 | 9% | |
| repair unavailable | 35 | 8% | |
| clutch pedal | 34 | 7% | |
| jeep ram | 32 | 7% |
| unavailable | 66 | 24% | |
| repair unavailable | 57 | 21% | |
| unavailable exceeded | 53 | 19% | |
| distribution disconnect | 37 | 13% | |
| distribution | 37 | 13% | |
| disconnect | 37 | 13% |
| transmission | 40 | 23% | |
| gear | 24 | 14% | |
| shift | 23 | 13% | |
| reverse | 15 | 9% | |
| service transmission | 12 | 7% | |
| buy | 12 | 7% |
No clear early or late pattern.
The VIN an owner files names the engine, which places 965 of this year’s 1,080 complaints. Sales by engine are not published, so these are not rates and say nothing about which engine drew more complaints. What can be compared is what each engine’s owners reported.
| Engine | Complaints | About the engine or fuel system | Of those, before 30,000 miles |
|---|---|---|---|
| 2.0 L 4-cylinder | 519 | 10% | 36% of 44 |
| 1.4 L 4-cylinder turbo | 414 | 24% | 33% of 83 |
| 2.4 L 4-cylinder | 32 | 34% | too few mileages |
Engines as NHTSA’s VIN decoder (vPIC) reads them from the first eleven characters of each VIN. “Turbo” is shown only where every VIN records one; the decoder leaves it blank on many turbo engines. 115 complaints are not in the table: no usable VIN, an engine vPIC could not decode, or an engine with fewer than 25 complaints.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
For every car sold, owners filed 5.7 times as many complaints about the 2012 Dart as about the typical Dart year. Among the 4 Dart years with enough complaints to compare, owners filed the fewest about the 2016 (0.91 per 1,000 sold) and the most about this one, the 2012 (6.96). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Power Train (454), Service Brakes (275), Electrical System (175). The phrases they used are listed above.
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other Dart years: for every car sold, owners filed 5.7 times as many complaints about the 2012 Dart as about the typical Dart year.
Among years with enough complaints to compare, the 2016, at 0.91 per 1,000 sold. Every Dart year, ranked.
No guide we read covers the Dart.
Example records behind this page, each on NHTSA’s own site: