Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 109 complaints
alternator
32
29%
mode
22
20%
battery saver
16
15%
saver
16
15%
saver mode
14
13%
included
13
12%
Steering 63 complaints
pump
23
35%
steering pump
19
29%
service power
10
15%
Engine 61 complaints
chrysler
12
20%
When it breaks
25% of reported failures happened before 30,000 miles (median 55,000 miles, from 242 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 43 complaints about this component over roughly 21 months before an investigation opened.
Vehicle rollaway, engine on
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.