Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 131 complaints
campaign electrical
56
43%
alternator
46
35%
unavailable exceeded
27
21%
part needed
25
19%
repair experienced
12
9%
Power Train 58 complaints
notification campaign
16
28%
When it breaks
34% of reported failures happened before 30,000 miles (median 42,000 miles, from 209 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 32 complaints about this component over roughly 17 months before an investigation opened.
Vehicle rollaway, engine on
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.