For every car sold, owners filed 5.2 times as many complaints about the 2015 200 as about the typical 200 year. Among the 6 200 years with enough complaints to compare, owners filed the fewest about the 2014 (0.53 per 1,000 sold) and the most about this one, the 2015 (5.38).
Safety complaints filed by owners in the first three years, per 1,000 sold.
5.2 times this nameplate’s own median
Counted from 794 complaints filed in the first three years, of 1,994 ever. 95% lower bound 5.00. Not counted: 73 complaints that reported only that a recall repair was unavailable, not a failure.
The model year carries far more information than the badge, so this is the comparison that matters. The bar is how many complaints each rate rests on.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2011 | 1.26 | 110 | |
| 2012 | 1.21 | 129 | |
| 2013 | 1.02 | 127 | |
| 2014 | 0.53 | 64 | |
| 2015 | 5.38 | 794 | |
| 2016 | 1.04 | 122 | |
| 2017 | 0.58 | 22 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| transmission | 138 | 18% | |
| distribution | 66 | 9% | |
| repair unavailable | 66 | 9% | |
| unavailable exceeded | 64 | 8% | |
| neutral | 58 | 8% | |
| stalling | 54 | 7% |
| notification | 59 | 8% | |
| recall repair | 53 | 8% | |
| reasonable | 52 | 7% | |
| unavailable | 52 | 7% | |
| notification campaign | 52 | 7% | |
| service transmission | 51 | 7% |
| start | 177 | 29% | |
| park | 116 | 19% | |
| shut off | 94 | 15% | |
| shift | 76 | 13% | |
| stalls | 63 | 10% | |
| shuts | 58 | 10% |
No clear early or late pattern.
The VIN an owner files names the engine, which places 1,851 of this year’s 1,994 complaints. Sales by engine are not published, so these are not rates and say nothing about which engine drew more complaints. What can be compared is what each engine’s owners reported.
| Engine | Complaints | About the engine or fuel system | Of those, before 30,000 miles |
|---|---|---|---|
| 2.4 L 4-cylinder | 1,439 | 34% | 31% of 377 |
| 3.6 L 6-cylinder | 406 | 26% | 41% of 81 |
Engines as NHTSA’s VIN decoder (vPIC) reads them from the first eleven characters of each VIN. “Turbo” is shown only where every VIN records one; the decoder leaves it blank on many turbo engines. 149 complaints are not in the table: no usable VIN, an engine vPIC could not decode, or an engine with fewer than 25 complaints.
Software security vulnerability
For every car sold, owners filed 5.2 times as many complaints about the 2015 200 as about the typical 200 year. Among the 6 200 years with enough complaints to compare, owners filed the fewest about the 2014 (0.53 per 1,000 sold) and the most about this one, the 2015 (5.38). The typical year is the median across its model years.
The parts owners named most often in complaints filed to date: Electrical System (756), Power Train (695), Engine (607). The phrases they used are listed above.
Complaint records cannot settle that on their own. They count safety problems owners chose to report to the federal government, not every repair. What they do show is how this year compares with the other 200 years: for every car sold, owners filed 5.2 times as many complaints about the 2015 200 as about the typical 200 year.
Among years with enough complaints to compare, the 2014, at 0.53 per 1,000 sold. Every 200 year, ranked.
No guide we read covers the 200.
Example records behind this page, each on NHTSA’s own site: