all vehicles · every Cruze year · method

Chevrolet Cruze 2014

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.66 per 1,000

1.0 times this nameplate’s own median · from 171 complaints filed in the first three years, of 702 ever. 95% lower bound 0.56.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2011	0.81	187
2012	1.21	284
2013	0.76	185
2014	0.66	171
2015	0.24	61
2016	0.34	70
2017	0.35	66
2018	0.32	52

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 217 complaints

chevy	38	18%
water	34	16%
water pump	30	14%
turbo	27	13%
gasket	23	11%
head gasket	17	8%

Electrical System 187 complaints

radio	59	32%
steering	54	29%
power steering	31	17%
chevy	29	16%
steering wheel	22	12%
stabilitrak	15	8%

Power Train 97 complaints

chevy	24	25%
turbo	13	14%

When it breaks

30% of reported failures happened before 30,000 miles (median 53,000 miles, from 483 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10537644 · 10556852 · 10561061 · 10563294 · 10564370 · 10564401

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.